Refund policy

Returns and exchanges are governed by our Return Policy.

To qualify for a return:

  • Products must be unused and in original condition;
  • Return requests must be submitted within the applicable return period;
  • Proof of purchase may be required.

Certain items may be non-returnable, including:

  • Final sale items;
  • Personalized products;
  • Hygiene-sensitive products.

Refunds are issued to the original payment method after inspection and approval.